Today we’d like to introduce you to Anne Vincent.
Hi Anne, we’re thrilled to have a chance to learn your story today. So, before we get into specifics, maybe you can briefly walk us through how you got to where you are today?
I worked urgent care as a Nurse Practitioner for 5 years and it was a very frustrating experience. I worked with several doctors who were all my boss and wanted me to do conflicting things. Sometimes this resulted in poor quality healthcare, and definitely in a lot of burn out on my end. I also saw a lot of patients who couldn’t afford decent healthcare, or follow up, either because they were uninsured, under insured, or because they had Medicaid and my employers didn’t want to take Medicaid. Many times I had patients ask me if I could help them with reduced charges of one way or another, but I couldn’t, because I didn’t own the business.
I started Promise Medical so that I would have the ability to give healthcare to whoever I wanted, whenever I wanted and to make my own decisions. I wanted to give my patients quality healthcare. This means they have real conversations with their provider, are foremost in the decision making process, have things explained to them in a way they can understand, are given options that they can think about, and can call or text and get a provider on the phone.
Would you say it’s been a smooth road, and if not what are some of the biggest challenges you’ve faced along the way?
My first week of being in business, I saw six patients. Since then, we have grown steadily almost every month we have been open, and are in our third expansion. I now have 3 medical assistants / secretaries and another Nurse practitioner who trades off with me. We have been very fortunate. I won’t say it’s been easy, as I just had to learn as I went. I never had any training on how to run a medical clinic, how to set up billing with insurance, how to get insurance contracts, etc. I just had to forge on ahead and find people I could ask for advice.
As you know, we’re big fans of you and your work. For our readers who might not be as familiar what can you tell them about what you do?
I run a small family practice clinic in Orem UT. Although we take care of routine medical problems, such as sore throat, migraines, diabetes, etc., my patients have also found that I can help them with mental health and addiction (smoking, opioids, alcohol, etc). The last few years I’ve also done a lot of hormone replacement (men and women) for my patients and have helped them lose weight. We added ketamine treatments a couple years ago, and I have loved what ketamine can do for mental health of my patients.
We’d love to hear about how you think about risk taking?
Starting a business is always a risk. Life and relationships always involve risk. The key is to try to turn the risk into well thought out risk which is mitigated or minimized as much as possible by planning and preparing.
For example, probably the biggest risk in starting a business is the financial aspect, cash flow and turning a profit. To mitigate this, I financed the start up by cashing in my husband’s life insurance policy. We were still very bare bones, and used second hand furniture and medical devices I had been collecting all along. I took a side job doing hospice visits to get some extra cash flow until I saw insurance payments start to come in.
Pricing:
- $85 cash pay visit
- $100 cash pay addiction visit
- $10 shots (vit B-12, glutathione, mic)
- $275 ketamine treatment
Contact Info:
- Website: https://promisemedicalutah.com
- Facebook: Promise Medical Family Practice
